Hitch is the answer to legacy, complex, and expensive TMS
Hitch is a cloud-based Transportation Management Solution that provides an intuitive and comprehensive view of your vehicle transportation logistics operation.
Hitch seamlessly and easily integrates with your existing systems and enables you to manage all your transportation assets in one place with unprecedented transparency and security.
RunBuggy has spent the last 4 years building and optimizing a next-generation transportation management platform that utilizes an open, standards-based, enterprise-grade architecture and best-in-class-security, so you can have confidence that your transportation operation will deliver 24×7.
- Operational Planning
- Payment & Claims
- Logistics Controls
- Transporter Management
- Automated Operations
- 3rd Party Portal
- Fleet Management
- RunBuggy Marketplace Integration
Optimize transportation logistics
Create orders individually or in the bulk, consolidate vehicle orders, manage internal and external Pick-up/Drop-off scheduling, and optimize transportation based on rates, asset availability, and other business constraints.
Streamline transport orders
Execute dynamic or static routing requirements, manage continuous moves, and enhance collaboration and communication to accommodate visibility, alerting, escalations, tracking needs.
Share visibility of BOL and Vehicle Inspections at Pick-up/Drop-off. Provide granular visibility and task-based control of operations, as well as summary snapshots of period-based operations and tasks.
Payments & Claims
Integrated. Automated. Transparent.
Maintain partner and transporter-specific rate tables, variable fares/payouts by customer, transporter, and geography. Automate payments to your transporters and enable payments to your financial systems. With audit support for itemized charges and advanced claims management capabilities, Hitch helps you better manage invoicing and reconciliation.
Advanced visualization and seamless communication
Gain unmatched visibility, insights and execution in a single workspace with Hitch’s unified user experience across every role in your transportation network. Visualize all of your VINs, trucks, orders, and lane/group status – both summary and detail.
In-app messaging provides for quick and easy peer communication and Hitch’s simple, fast search features help you quickly find the information you need.And with proactive alerting configurable for changes and exceptions, you’ll have complete control over your entire logistics operation.
Optimize your entire fleet
Improve on-time pickup and delivery to boost customer satisfaction, decrease deadhead miles, improve utilization, enhance customer service and provide real-time ETAs. With Hitch – it’s simple.
Orchestration of the end-to-end logistics process
Configurable tasks, timers and notifications via in app, SMS, Email, Mobile Push or voice. help you conduct a more efficient transportation operation.
3rd Party Portal
Extend the power of your TMS to your customers
Provide a secure portal for your customers to track their order, and schedule pick-up and delivery. Have your transporters conduct and store
inspection reports, and facilitate communication between the transporter and your customer.
Deliver fleet-specific planning and optimization
Optimize all of your transportation assets, including drivers and trucks.
Balance loads across shifts and resources. Dispatch to transporters directly through manual Assignment or through automated rules.
Deliver BOL visibility and vehicle inspections at Pick-Up and Drop-off
Augment your capacity with 17,000 drivers at your fingertips
Track the status of your order from a single screen, provide feedback to transporters, assign or reassign orders to/from the RunBuggy Marketplace after your transporter or your partner’s transporter misses the pick-up time or rejects the order. Update the price to the RunBuggy Marketplace rate or Partner/Private pricing rules when an order reassigned.