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Shipping a Car During COVID – FAQ and Best Practices for Transporters

Be Safe. Stay Safe.

To ensure your safety when picking-up and dropping off cars at a customer’s home, we encourage you to follow these best practices. For the latest safety guidelines, please check the CDC website at  www.cdc.gov

  • Clean your hands often   Make sure to clean your hands after picking up a car, loading a car on your truck and after dropping off a car. If you can’t wash your hands (and remember- it needs to be for at least 20 seconds with soap and water), then make sure to use a hand sanitizer that contains at least 60% alcohol.
  • Don’t Touch – Avoid touching your eyes, nose and mouth with unwashed hands
  • Keep your distance – Make sure to stay at least 6 feet away from other people, especially if you suspect they could be sick
  • Stay home if you’re sick – We know you need to earn money, but if you are sick PLEASE stay home. The sooner you get better the sooner you can get back out on the road. If you absolutely need to go, then make sure to wear a face mask.
  • Cover up – Use a tissue or use the inside of your elbow- and make sure to throw away used tissues in the trash.
  • Clean and disinfect – Use a household disinfectant to clean any surface you or someone else touches frequently – keys, door handles, steering wheels, etc.

Q: What if someone is sick when I arrive to pick-up a car?

A: If you believe someone is sick, you may refuse to pick-up the vehicle. Your health and safety are most important.  If you decide to pick-up the car, make sure to keep your distance. Don’t shake their hand or get within 6 feet of them. Ask them to stand away from you or go inside while you complete your job.

Q: What if someone is sick when I arrive to drop-off a car?

A: Make sure to keep your distance. Don’t shake their hand or get within 6 feet of them. Ask them to stand away from you or go inside while you complete your job. With RunBuggy, there is no paperwork and the drop-off is a completely “touchless” transaction, meaning there should be no interaction with the receiver of the vehicle.

Q: What if I need to have someone sign a BOL or other document that is sick?

A: Ask the person to stay at least 6 feet away from you. Leave the paperwork or cell phone on a surface they can access. Ask them to use their own pen – do not use your pen. And if they do use your pen, make sure to sanitize it afterwards or just leave it behind. After they have signed, ask them to step back, grab the paperwork or cell phone and consider leaving the pen behind. Make sure to sanitize your phone before you pick it back up. Grab paperwork with a tissue and place in a folder or plastic bag. Make sure to wash or sanitize your hands afterwards.

Q: How do I sanitize keys?

A: Use a household disinfectant and spray the keys- both sides and let sit for a few seconds. If you do not have a disinfectant available, consider picking the keys up with a tissue or paper towel and placing in a plastic bag. Make sure to wash or sanitize your hands afterwards.

Q: What should I sanitize when I pick up a car?

A: Sanitize any surface that is commonly touched such as door handles (inside and outside), steering wheels, trunk buttons, gear shifters, rear view mirrors, and window controls. Spray each surface with a household disinfectant and wipe dry. Make sure to wash or sanitize your hands afterwards.

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