PHOENIX, AZ – RunBuggy Inc., the leading technology platform that connects car shippers and transporters, is pleased to announce that it has won the prestigious 2023 CSO50 Award for its innovative Project Guardian. This marks the second consecutive year that RunBuggy has been recognized with this award, underscoring the company’s commitment to innovation and operational excellence.
The CSO50 Awards are presented annually by CSO Online to a select group of companies that have demonstrated excellence and leadership in risk and security projects. This year, RunBuggy’s Project Guardian stood out amongst a competitive field of entries, showcasing the company’s dedication to streamlining operations, reducing fraud, and improving overall service delivery.
Project Guardian is an internally developed, adaptive machine learning application designed to flag potential duplicate orders or orders with potential issues, including fraud. By listening to webhooks for new orders and querying RunBuggy’s production environment for similar orders, Guardian can automate the process of identifying potential duplicates and alerting the appropriate personnel. This innovative approach has significantly reduced the time spent by operations specialists investigating potential duplicate vehicle identification numbers (VINs), a common issue in the car shipping industry.
“The award-winning Guardian service represents a significant leap forward in operational efficiency and fraud prevention,” said Max Graupner, Head of Cybersecurity and IT at RunBuggy. “By effectively identifying and addressing duplicate VINs, Guardian has not only improved our order completion time but also significantly reduced complaints from haulers. This positive impact on our business and our partners showcases the value of innovative, technology-driven solutions.”
Guardian’s innovation lies in its deployment as a lightweight application running as a container in Kubernetes, enabling easy deployment, scalability, and changeability without disrupting other key infrastructure or product components. Moreover, Guardian’s architecture allows for the augmentation of the application with machine learning algorithms, enabling it to learn from natural order flow and detect abnormal behavior, such as unrealistic driver travel times or instances where claimed VINs exceed fleet/truck capacity.
In addition to enhancing operations, Project Guardian has delivered impressive business results. RunBuggy has seen manual hours for researching duplicate VINs reduced almost to zero, improved order completion time, and a decrease in hauler complaints. All these improvements have significantly contributed to a better customer experience and operational efficiency.
“We’re immensely proud to receive the CSO50 Award for the second year in a row,” said Sasha Jovicic, CTO at RunBuggy. “Guardian is a testament to our commitment to leveraging technology to streamline our operations and provide the best service possible to our customers. We look forward to continuing to innovate and lead in our industry.”
About RunBuggy
RunBuggy is a technology platform that connects car shippers and haulers. RunBuggy allows shippers to seamlessly integrate car transportation services, reducing cost and improving time to deliver. For transporters, RunBuggy offers an alternative to expensive load boards and custom software solutions to better find and manage transportation loads. To learn more, please visit runbuggy.com
