RunBuggy’s AI Agent is set to revolutionize the logistics experience for shippers, transporters, and dealers
PHOENIX, AZ – RunBuggy Inc., the leading technology platform that connects car shippers and transporters, is excited to announce the launch of its patent-pending AI Agent at the upcoming National Automobile Dealers Association (NADA) event. This cutting-edge functionality redefines how shippers interact with the RunBuggy platform, offering unmatched efficiency, accessibility, and support for the automotive logistics industry.
“At RunBuggy, innovation drives everything we do,” said Sasha Jovicic, CTO at RunBuggy “Our new AI Agent leverages advanced tools such as large language models (LLMs), OpenAI technology, and APIs for seamless interaction, enhancing every aspect of the shipping experience by providing faster, smarter, and more reliable support while reducing operational burdens for our partners.”
Key Benefits of RunBuggy’s AI Agent:
- Enhanced Customer Experience: The AI Agent delivers quick and accurate responses, boosting shipper satisfaction and building trust through seamless interactions.
- Operational Efficiency: By reducing inbound inquiries handled by human agents, the AI Agent allows support teams to focus on more complex tasks, enhancing productivity and overall efficiency.
- Cost Savings: Companies can significantly reduce operational costs by minimizing the need for large customer support teams.
- 24/7 Availability: Unlike human agents, the AI Agent operates around the clock, supporting shippers anytime, anywhere—regardless of time zone.
- User-Friendly Interface: The conversational Q&A interface, built on frameworks like LangChain and Assistants API, makes it intuitive and user-friendly, significantly reducing the need for extensive training and familiarization with the platform.
- Multi-Language Support: The AI Agent can respond in multiple languages, breaking down communication barriers for global shippers. For escalation tasks, it summarizes interactions in English for quick resolution by human agents.
RunBuggy’s AI Agent is set to revolutionize the logistics experience for shippers, transporters, and dealers alike. This patent-pending innovation underscores the company’s commitment to leveraging technology to streamline operations and improve service quality for the entire automotive industry.
Attendees of NADA 2025 are invited to visit RunBuggy’s booth 6721 to experience the new AI Agent in action. Meet with our team and discover how this transformative feature can drive operational excellence and deliver exceptional results for your business.
