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E-commerce has had a significant impact on the transportation industry, particularly on the way TMSs and last-mile delivery are managed. With the rise of online shopping, consumers expect fast and efficient delivery, and TMSs have had to adapt to meet these expectations. 

Managing High Volume 

One of the biggest challenges for TMSs in the e-commerce age is the need to manage a high volume of small shipments. Traditional TMSs were designed to handle large, less frequent shipments, but e-commerce has increased the need for smaller, more frequent deliveries. TMSs have had to adapt to handle this increased volume of shipments, which has led to the development of new technologies such as route optimization and real-time tracking. 

Last-Mile Delivery 

E-commerce has also led to an increase in last-mile delivery, which is the final step of the delivery process, from a distribution center to the customer’s address. Last-mile delivery can be a complex and costly process, and TMSs have had to adapt to handle these challenges. One solution is the use of technology like drones and autonomous vehicles for last-mile delivery, which can reduce costs and improve efficiency. 

Real-Time Tracking and Visibility 

Another impact of e-commerce on TMSs is the need for real-time tracking and visibility. Consumers expect to be able to track their deliveries in real-time, and TMSs have had to adapt to provide this service. Real-time tracking also helps businesses to manage their transportation operations more effectively, by providing visibility into the status of shipments and identifying potential issues before they become a problem. 

In conclusion, e-commerce has had a significant impact on TMSs and last-mile delivery. TMSs have had to adapt to handle an increased volume of small shipments and to provide real-time tracking and visibility. E-commerce has also led to an increase in last-mile delivery, which has led to the development of new technologies such as drones and autonomous vehicles. As e-commerce continues to grow, TMSs will continue to evolve to meet the changing needs of the transportation industry. 

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